TelOne has unveiled a major upgrade to its voice services, introducing a new feature that allows customers to connect their landline numbers directly to mobile phones. The innovative service enables users to receive and manage landline calls straight from their mobile devices — without the need for extra equipment.
The telecommunications giant says the development is part of its broader effort to modernise communication services and respond to changing customer needs.
“People want convenience, and this service gives them the ability to stay connected to their landline number wherever they are,” a senior TelOne official said.
The rollout follows extensive internal system upgrades aimed at boosting network capacity and reliability. With this technology, seamless call forwarding and integration between fixed-line and mobile platforms becomes possible, reducing missed calls and improving communication efficiency.
Industry analysts note that the move aligns with global trends, as traditional fixed-line operators diversify with mobile-linked solutions to remain competitive in a rapidly evolving telecoms landscape.
Businesses are expected to benefit significantly, particularly those using a single landline for multiple departments. The feature ensures important calls are never missed, even when staff are away from their desks — improving overall customer service.
TelOne is encouraging customers to visit their nearest service centres for activation details. Customer support teams have already been trained to assist with setup and troubleshooting as uptake grows.
The company says this is just one step in its ongoing transformation drive, with more digital and voice innovations to be announced soon.
